| Customization: | Available |
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| After-sales Service: | Yes |
| Warranty: | 1 Year |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| X11-10 inch /36V13Ah/450W/ Battery life 40-50km |
| x10/48V/18.2AH/ Dual drive 2400W Range 70-100km |
| Black /X9 Max 36V/20.8Ah/500W/ Range 90-100km |
| x9Pro Max/48V/15.6Ah/550W/ Range 90-100km |
| Orange /X9 Plus/36V/15.6Ah/850W/ Range 70-80km |
| Black /X9 Plus/36V/15.6Ah/850W/ Range 70-80km |
| X8-10 inch /36V10Ah/350W/ Range 40-50km |
| X7-10 inch /36V6.4Ah/350W/ Range 20-25km |
Q1: Are you a manufacturer or a trading company?
A: We are a professional manufacturer and have been providing foreign trade services worldwide for over 16 years.
Q2: Wheres your company located? How can visit there?
A: Our factory is located in Shenzhen City China
Q3: What are your payment terms?
A: Our payment terms include a 30% deposit before production and the remaining 70% balance against the bill of lading. We accept payment methods such as Paypal,TT, Western Union,Credit Card...etc
Q4: Do you offer OEM services?
A: Yes, we provide OEM services at all times. Your order will be packaged in your branded boxes after we receive your authorization letter.
our customized requirements for color, logo, design, package, carton mark, your language, etc.
Q5: What is the production lead time?
A: Typically, it takes around 10-20 days to produce your order after the deposit has been arranged. However, the lead time may vary depending on the items and quantities you have ordered. For the standard packing (no logo),we always have stock.
Q6: Can you produce products based on a sample?
A: Yes, we can produce products based on your sample or specific drawings.
Q7: What's the MOQ?
A: Our MOQ is 50pcs.
Q7: What are your delivery terms?
A: We offer delivery terms including EXW, FOB,CPT, CNF, and CIF.
Q8: Can I mix the models in one container?
A: Yes. Different models can be mixed in one container.
Q9: How does your factory carry out quality control?
A: We attach a quality control certificate for every part of our products.
OEM support
You can choose our hot-selling products. At the same time, we also can provide you with customized services, including modifying frame color and painting, adding frame logos, even choose products for you according to your quotation. Meanwhile, our technical workers and salesmen can adjust the configuration according to your target price. In GOODA, the cost you spend on purchasing products will bring you maximum value.
UPS/DHL/FEDEX/EMS/Your forwarder.
1) We usually ship small samples by quick express such as UPS, DHL, FEDEX according to customers' destination.
2) Under CIF/FOB price, we arrange the shipment to customers' named warehouse, including the local Chinese custom clearance, local charges. Customers are responsible to handle the terminal local charges and customs.
We have 12 product production lines to assemble different types and grades of bicycles. After assembly is completed, workers will use machines to inspect the products. You can choose different layers of cartons for packaging, as well as different packaging methods and protective materials, after packaging, and the products will be delivered to your hands in good condition.
Feedback :We sincerely invite you to leave positive feedback to us if you are interested in our products.
If you have any questions, please feel free to contact us at any time possible.
We will reply as soon as possible.
After-Sale : Any questions about the production, please let me know directly by email or phone.
We can deal with these issues on time, promise to give you satisfying answers.
We focused on the after-sales service. Welcome, send any comments to us.
Our Advantages
We have large factories for our standardized production, as well as sixteen years of experience to run them.
Our skilled workers work in our production line and assembly line. We offer them a tidy and professional working environment. Responsibility and safety are the two most important things throughout our production, both for our workers and our company
After-Sales Service
1)Quality is the most important thing in the entire team. The design, QA & packaging are all done in-house for efficiency and to standardize a high level of quality control.
2)Warranty is 1 year under normal use (not man-made damage). All bikes and bike parts will be tested before shipping. If you received some bikes that are working, please show the pictures to us or send them back for us to repair or replace.
Ms Judy Chen Depture Gerneral Manager
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Fanray Electronic(asia)International Co., Ltd.(Hong Kong company)
Shenzhen Fanray Electronic Co.,Ltd (Shenzhen factory)
Factory Add:Floor 2,building B, Runchangyuan Industrial Zone, Banlan Avenue,Bantian Street, Longgang District, Shenzhen City,GuangDong,ChinaPost code:518 119
(Direct) Line:86-755-8240(8985)
Contact Person: Ms Judy Chen
E(mail): judy@fanray-v.(com)
Phone Mobile / Whataspp:+86 139 2348 (3139)
http://www.fanray-v.(com)
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